To maintain the exceptional standards we've set for ourselves, we employ the highest standards of workforce management. Our teams are led by industry veterans who possess the experience and insight to develop tailored solutions for various industry verticals. These teams are comprised of young and dynamic professionals, combining fresh perspectives with seasoned expertise.
We are dedicated to fostering trust and teamwork within our organization. We invest in the development, motivation, respect, and reward of our diverse team members.
We uphold a culture of ethical behavior that reflects integrity, character, and unwavering commitment to our clients and partners.
Our primary mission is to meet and exceed our customers' expectations when it comes to quality, cost-effectiveness, adherence to schedules, and technical performance.
We pride ourselves on our ability to listen to and serve our customers better than anyone else. Your needs are at the heart of what we do.
We continuously strive to streamline our bpo processes, control costs, eliminate inefficiencies, and drive ongoing improvements in all aspects of our operations.
We maintain our competitive edge and reputation by investing in our people and staying at the forefront of critical technologies.
ISO/IEC 27001:2022 (International Standard for Information Security)
ISO 9001:2015 (Quality Management System)
Our mission is clear : To build and sustain a sterling reputation for delivering exceptional quality as a complete IT and IT-enabled services provider, offering projects and consultancy that exceed our clients' expectations.
Values are the shared beliefs that unite our organization's members and guide our actions. At i Marque Solutions, we are bound together by our unwavering commitment to:
We are committed to delivering excellence in all our call center services.
We foster a culture of innovation that drives continuous improvement and creative solutions.
We embrace and celebrate diversity, recognizing its importance in building a resilient and adaptable team.
We encourage creative thinking and problem-solving to meet the unique needs of our clients.
We uphold the highest standards of honesty and integrity in all our interactions.
Our vision is to be the premier global provider, empowering businesses through our excellence, and transforming the way they operate by delivering innovative, efficient, and cost-effective solutions.