Join the iMarque Solutions Team: Your Gateway to a Rewarding Career in BPO Services

Welcome to the Careers page of iMarque Solutions, a leading Business Process Outsourcing (BPO) service company. At iMarque Solutions, we believe in the power of talent, dedication, and innovation. We are committed to providing exceptional BPO services to clients worldwide, and our success is driven by our people. If you are looking for a dynamic and rewarding career in the BPO industry, your journey begins here.

career

Why Choose a Career with iMarque Solutions?

Joining iMarque Solutions means becoming part of a vibrant and growth-oriented organization.

  • Commitment to Excellence

    We have a relentless commitment to delivering high-quality BPO services to our clients. Our dedication to excellence is embedded in our culture, and we expect nothing less from our team members.

  • Continuous Learning

    In the ever-evolving world of BPO services, learning is a constant. We provide ample opportunities for our employees to enhance their skills, gain new knowledge, and grow professionally.

  • Innovation

    At iMarque Solutions, we encourage innovative thinking. We believe that innovation is the key to staying ahead in a competitive industry, and we value employees who bring fresh ideas to the table.

  • Diverse Workforce

    Our workforce is diverse, representing a wide range of talents, backgrounds, and perspectives. We celebrate diversity and believe that it enriches our workplace and enhances our problem-solving capabilities.

  • Employee Well-being

    We understand the importance of work-life balance and employee well-being. Our policies and practices are designed to support our employees' health, happiness, and professional growth.

  • Global Opportunities

    With a global presence and clients from around the world, we offer opportunities to work on international projects and gain exposure to various industries and cultures.

CurrentOpenings

AR Caller Cum Analyst cross

  • work AR Calling
  • locationChennai
  • AR CALLER
  • Best in industry
  • Any Graduate
  • Night Shift
Job Description :
  • Requirement- Minimum 6 months to 2 years’ experience in AR calling(Denials)
  • Strong knowledge in AR denials
  • Strong Analytical and communication skills
Candidate Profile :
  • Excellent communication Skills.
  • Immediate Joiners are Preferable.
  • Candidate who have experience in AR Analyst are also preferable.
Job code :AR
Contact Details :
  • 9087884462
  • 9840955911
  • 9087884463

Trainer cum Quality cross

  • workVoice Process
  • locationChennai
  • Trainer cum Quality
  • Best in industry
  • Any Graduate
  • Day Shift
Job Description :
  • To educate them on KYC & how to handle calls.
  • Making mock calls followed by call audits & observation.
  • Engage the team & batch in various training activities.
  • Training the batches in complete process cycle and give them product know with sales training.
Candidate Profile :
  • Should be able to train employees, must have leadership skills excellent command over the language.
  • Must be good in preparation of training modules, presentation & reports.
  • Must possess strong knowledge in banking financial products.
  • Candidates with minimum 2 years of strong experience in Product/Sales training, preferably from BPO/Call centre background.
  • Most preferable for multilingual languages.
Contact Details :
  • 9087884462
  • 9840955911
  • 9087884463

Team Leader cross

  • workVoice Process
  • locationChennai
  • Team Leader
  • Best in industry
  • Any Graduate
  • Day Shift
Job Description :
  • Set clear team goals.
  • Delegate tasks and set deadlines.
  • Oversee day-to-day operation.
  • Monitor team performance & report on metrics.
  • Motivate team members.
  • Suggest & organize team building activities.
  • Control Team attrition.
  • Responsible for Targets to be met.
Candidate Profile :
  • Minimum 2 years in Sales/Collection with Call Centre/BPO experience.
  • Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities.
  • Must motive the team & achieve the target.
  • Excellent Communication & Convincing Skills.
Contact Details :
  • 9087884462
  • 9840955911
  • 9087884463

Customer support Executive cross

  • workVoice Process
  • locationChennai
  • Customer support Executive/Telesales Executive
  • Banking / Telecom / Airlines
  • As per company standards
  • Any Graduate
  • Tamil, Hindi, Telugu, Malayalam, Kannada, Gujarati, Marathi, Oriya, Bengali
Job Description :
  • Manage and resolve customer queries.
  • Pitch sales and close calls to achieve the targets.
  • Cross sell various Banking/ financial products.
  • Manage customer database.
Candidate Profile :
  • Minimum 6months to1 year experience in Bpo/Call center.
  • Candidates with high energy and convincing skills are preferable.
  • Excellent communication Skills with multilingual languages are preferable.
  • Freshers are also welcome.
Job code : CSR
Contact Details :
  • 9087884462
  • 9840955911
  • 9087884463

HR Generalist cross

  • workHuman Resource
  • locationPondicherry
  • HR GENERALIST
  • Best in industry
  • Any Graduate
  • Day Shift
  • Pondicherry
Job Description :
  • Responsible for End-to-End Recruitment Activities.
  • Scheduling interviews & assisting in interview process.
  • Responsible for Employee Engagement Activities.
  • Controlling Attrition.
  • Taking care of HR Generalist Activities.
Candidate Profile :
  • Minimum 2 years experience in HR activities including recruitment.
  • Must have experience in PF/ESI & Statutory Laws.
  • Hands on experience in Payroll and Attendance.
  • Team handling abilities.
  • Excellent communication and analytical Skills.
  • Looking only for female candidate.
  • Should have experience in BPO.
Job code : HR
Contact Details :
  • 9087884462
  • 9840955911
  • 9087884463

MIS Executive cross

  • workMIS
  • locationChennai
  • MIS EXECUTIVE
  • Best in industry
  • Any Graduate
  • Day Shift
Job Description :
  • Tracking of projects assigned and reporting on the progress.
  • Provide service excellence support to operations and clients.
  • Cater to client adhoc requirement.
  • Preparing reports like SSC Tracker, Campaign performance Tracker,Cycle wise performance, Waiver Tracker.
  • Monitoring, reporting and enhancing service level performance.
  • Continuously look for opportunities to improve existing metrics for improving the service levels to meet company objectives
  • Accuracy of data.
  • Number of reports generated in a specified period.
  • Adherence to report TAT.
  • Other key management attributes & Key Performance Indicators (KPIs) as agreed.
  • Should be excellent in Excel and should be only from Domestic BPO background.
Candidate Profile :
  • Good Communication skills.
  • MS Office operating and typing skills.
  • Database management skills.
  • Analytical skills, Interpersonal and Problem Solving skills.
Job code: MIS
Contact Details :
  • 9087884462
  • 9840955911
  • 9087884463

Quality Analyst cross

  • workVoice Process
  • locationChennai
  • Quality Analyst
  • Best in industry
  • Any Graduate
  • Day Shift
Job Description :
  • Randomly audit required number of calls on daily basis.
  • Providing timely and accurate feedback to agents for improvement areas .
  • Take corrective actions by doing data analysis to improve process efficiency.
  • Work upon the action plans to improve Quality scores.
Candidate Profile :
  • 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center.
  • Excellent Communication Skills Multilingual are added advantage.
  • Immediate Joiners Preferable.
Job code: QA
Contact Details :
  • 9087884462
  • 9840955911
  • 9087884463

HR – Trainee cross

  • workHuman Resource
  • locationChennai
Job Description :
  • Sourcing resumes from job portals and own references.
  • Working on requirements & scheduling the interviews.
  • Follow up with Consultancies.
  • Responsible for Complete Recruitment Cycle.
Desired Candidate Profile :
  • Any Graduate with good communication skills.
  • Willing to work in HR field.
  • Immediate Joiners preferred.
  • Multilingual will be an added advantage.

Business Development cross

  • workBusiness
  • locationChennai
  • Best in Industry
  • Any Graduate
Job roles and responsibilities :
  • Build contacts with potential clients to create new business opportunities for both Domestic & International Process.
  • Keep prospective client database updated.
  • Make cold calls for new business leads.
  • Support in writing new business proposals.
  • Maintain knowledge of all product and service offerings of the company.
  • Arrange meetings for senior management with prospective clients.
Candidate Profile :
  • Candidates with strong experience in Business Development from BPO/ call center Industry.
  • Exposure in Power point presentations, prepare modules & quotations according to the business needs.
  • Must have excellent interpersonal skills with written and verbal communication.
  • Excellent negotiation skills.
  • Ability to work under pressure.
Contact Details :
  • 9087884463